U Hold the Key - Darlington

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Terms and Conditions

On Explorage.com you see what self storage is available right now, when convenient to you, and you can book it in less than a minute.

Our team engages directly with our network of storage operators to make sure they are genuine and are fairly represented on Explorage for your consideration. No pressure selling or smoke and mirrors. When storage operators display their association accreditations on their listing, you can be sure we have seen the documents to back those up.

Not sure what you need or have a question? Our friendly expert team based in North Wales are on call 24/7 to answer any questions or problems you may have. Call us on (+44) 0800 098864, or send us an email or live chat.

The great thing about speaking to the team at Explorage.com is that we are completely impartial. Our mission is to make life easier for people by treating them like human beings just like us. If after speaking to you we think you don’t even need storage, we’ll say!

There’s no pressure selling or bias, just honest advice from people who have used self storage themselves and who know what it's like to be in your shoes.

Once you have reserved your storage on Explorage.com, you will receive an email from us confirming your details. You will also be able to access your reservation at any time from your Explorage.com dashboard, which you can login to.

The storage operator will also receive a similar email (and a call for good measure), and will then contact you directly to request any additional details they might need to complete your storage agreement, this often includes verifying your ID, confirming payment details, and signing the storage agreement. Once this is completed, you can move your things in :)

Moving in to your storage unit is quick and easy, and the timing depends on the storage operator you choose.

To get started, simply click "Reserve" for the storage unit you want and choose a preferred "Move In" day from the available calendar. The calendar will indicate any days that are unavailable for moving in, such as Sundays or days that require prior notice.

Once you've made a reservation on Explorage.com, the storage operator will contact you via email to request any additional details needed to finalize your storage agreement. This may include verifying your ID and signing the agreement. Once the formalities are completed, you can usually move in right away.

Additionally, you can find information about the storage operator's office hours and the hours you can access your storage unit, which might be different.

If you have an urgent moving need or can't find suitable move-in dates on the calendar, feel free to reach out to us via call or message. We'll do our best to make arrangements with the storage operator on your behalf.

On Explorage.com you see what self storage is available right now, when convenient to you, and you can book it in less than a minute. Of course, you can contact the storage operator directly, but should you decide not to go ahead with them or change your mind, they will have your details to follow up on the lead.

Our team engage directly with our network of storage operators to make sure they are genuine and are fairly represented on Explorage for your consideration. No pressure selling or smoke and mirrors. When storage operators display their association accreditations on their listing, you can be sure we have seen the documents to back those up.

Self storage types and sizes tend to vary by location. For example, in a larger city, you might find more indoor self storage facilities or mobile storage operators, whereas in the suburbs or more rural areas, you may find more outdoor shipping container type storage facilities.

If you can’t find what you need, just give one of our friendly expert team based in North Wales a call on (+44) 0800 098864, or send us an email or live chat. We’re here 24/7 and will be happy to help.

Fantastic, we love speaking to people, call us on (+44) 0800 098864, or send us an email or live chat.

The great thing about speaking to the team at Explorage.com is that we are completely impartial.

Our mission is to make life easier for people by treating them like human beings just like us. If after speaking to you, we think you don’t even need storage, we’ll say! There’s no pressure selling or bias, just honest advice from people who have used self storage themselves and who know what it's like to be in your shoes.

Our friendly expert team based in North Wales are on call 24/7 to answer any questions or problems you may have.

Yes, we are a British company, based on the beautiful island of Anglesey in North Wales. We believe in making life easier for everyone, and we do this by treating people how we would wish to be treated ourselves, as human beings first and foremost.

This belief transcends everything we do, from the relationships we build with our network of self storage operators to the security we integrate into our technology; so security is front of mind.

Being self storage customers ourselves, we know how important it is for you to know that your possessions are secure. Our network of storage operators go to great lengths to ensure your peace of mind, and the provisions they take are displayed on their listings, so you can be confident you are booking the right storage facility for your things.

You will scarcely meet a more trustworthy, honest, and friendly team than the people we have working at Explorage.com from our base here in North Wales, UK. Integrity, compassion, and kindness run through the core of our business.

We know self storage can be a bit of a minefield, which is why we created Explorage.com in the first place; to make life easier for everyone.

We have used self storage ourselves and experienced the frustration and confusion that can come with it, and we knew there had to be a better way. So, we set out to make self storage more accessible, transparent, and enjoyable.

Our team has worked tirelessly to create a platform that puts you first, and we’re proud of the service we offer. But don’t just take our word for it - check out the testimonials and reviews from our happy customers.