Will there be staff on hand to help me move in?

Lots of storage facilities have staff on site who can help, especially the indoor storage warehouses. Check out the individual operator pages to find out more, or add this to your filter options when searching for self storage.

Is self storage secure?

Most self storage facilities go to great lengths to make their storage spaces as secure as possible - they don’t want problems any more than you do. Members of The Self Storage Association are required to provide a minimum level of security including CCTV systems, a secure perimeter and meeting all fire and safety regulations. To find the best self storage near you, be sure to filter by security requirements when searching.

Can I access my stuff whenever I want?

It varies. Many storage facilities now offer 24/7 access, although for some this is a premium service. This will be detailed in their individual listing on Explorage. Some facilities offer access during normal working hours, and some don’t offer access at all and collect/bring your stuff to you. Have a think about what you might need and use our filter options to tailor your search results and find the best self storage near you.

How much does self storage cost?

Like renting a house, the cost of storage can vary depending on the space you need and where you need it. Industry reports suggest an average of £69 a month for a 60ft2 unit, with an average shipping container of 160ft2 coming in around £130 per month. Remove the guessing with our accurate space calculator so you only pay for what you need.

How much does Explorage charge?

Explorage is an entirely free service for people booking storage. A small commission-based fee is collected from the storage business when you move in, much like other marketplaces such as booking.com or Airbnb. If you’re a storage operator, check out our pricing page for full details.

How far will I need to carry my stuff?

Usually not far. If you opt for a container based storage site you can usually drive right up to your unit. Indoor storage rooms on the other hand usually have drop of bays and trolleys to help you easily get your stuff from your vehicle to your room. You can filter your search results to show only those with on-site trolleys or even those with a forklift and driver available.

Can I get help moving in or out?

Some storage facilities offer this support, and this information is shown on their individual pages. Once you have made a booking just get in touch to make arrangements. If they don’t offer move in/out services just contact us and we’ll put you in touch with some local removal guys who can help.

Will my stuff be insured when in storage?

We’d love to tell you that all storage facilities include insurance but currently some storage facilities offer it and some don’t. We show this in their details before you book and you can even filter your search results by this.

Do you provide boxes and packaging materials?

You bet. We’re here to make your life easier after all! From boxes to bubble wrap and packaging tape, check out our supplies page to order everything you need to make moving your items safely and securely a doddle.

Will my stuff stay dry in the storage unit?

Not all storage units are created equal, and much like a house there are occasions where moisture can creep in. We’d advise you to read reviews before booking and avoid choosing a storage facility on price alone. You can also minimise any risk by taking some steps to avoid damp and mould when storing items in self storage by reading this guide.

What happens after I complete my card authorization?

Once you complete your card authorization, you’ll receive an email confirmation indicating that your storage will be ready for you on your chosen move-in date.

Demystifying Self Storage

Will there be staff on hand to help me move in?

Lots of storage facilities have staff on site who can help, especially the indoor storage warehouses. Check out the individual operator pages to find out more, or add this to your filter options when searching for self storage.
Is self storage secure?

Most self storage facilities go to great lengths to make their storage spaces as secure as possible - they don’t want problems any more than you do. Members of The Self Storage Association are required to provide a minimum level of security including CCTV systems, a secure perimeter and meeting all fire and safety regulations. To find the best self storage near you, be sure to filter by security requirements when searching.
Can I access my stuff whenever I want?

It varies. Many storage facilities now offer 24/7 access, although for some this is a premium service. This will be detailed in their individual listing on Explorage. Some facilities offer access during normal working hours, and some don’t offer access at all and collect/bring your stuff to you. Have a think about what you might need and use our filter options to tailor your search results and find the best self storage near you.
How much does self storage cost?

Like renting a house, the cost of storage can vary depending on the space you need and where you need it. Industry reports suggest an average of £69 a month for a 60ft2 unit, with an average shipping container of 160ft2 coming in around £130 per month. Remove the guessing with our accurate space calculator so you only pay for what you need.
How much does Explorage charge?

Explorage is an entirely free service for people booking storage. A small commission-based fee is collected from the storage business when you move in, much like other marketplaces such as booking.com or Airbnb. If you’re a storage operator, check out our pricing page for full details.
How far will I need to carry my stuff?

Usually not far. If you opt for a container based storage site you can usually drive right up to your unit. Indoor storage rooms on the other hand usually have drop of bays and trolleys to help you easily get your stuff from your vehicle to your room. You can filter your search results to show only those with on-site trolleys or even those with a forklift and driver available.
Can I get help moving in or out?

Some storage facilities offer this support, and this information is shown on their individual pages. Once you have made a booking just get in touch to make arrangements. If they don’t offer move in/out services just contact us and we’ll put you in touch with some local removal guys who can help.
Will my stuff be insured when in storage?

We’d love to tell you that all storage facilities include insurance but currently some storage facilities offer it and some don’t. We show this in their details before you book and you can even filter your search results by this.
Do you provide boxes and packaging materials?

You bet. We’re here to make your life easier after all! From boxes to bubble wrap and packaging tape, check out our supplies page to order everything you need to make moving your items safely and securely a doddle.
Will my stuff stay dry in the storage unit?

Not all storage units are created equal, and much like a house there are occasions where moisture can creep in. We’d advise you to read reviews before booking and avoid choosing a storage facility on price alone. You can also minimise any risk by taking some steps to avoid damp and mould when storing items in self storage by reading this guide.
What happens after I complete my card authorization?

Once you complete your card authorization, you’ll receive an email confirmation indicating that your storage will be ready for you on your chosen move-in date.